Thread Rating:
  • 12 Vote(s) - 3.08 Average
  • 1
  • 2
  • 3
  • 4
  • 5
TomTom LIVE
#1
Some folk with TomTom LIVE Sat Navs are not receiving traffic information and other LIVE services etc, It seems some of the effects could last for a number of days.
Former 2011 Mk3 XTR owner Confusedalut:
Reply
#2
Perhaps this link may help you TomTom users:
http://www.bbc.co.uk/news/technology-17611213

Jim

  Berlingo XTR HDi110, Tivoli Blue, Modutop, MyWay etc etc
Reply
#3
Seems that gps problem was caused by this being a leap year, LIVE problems caused by fire.
Former 2011 Mk3 XTR owner Confusedalut:
Reply
#4
Dear all,

We are aware that some customers are not receiving traffic information and other LIVE Services (error 148). This is the result of a fire in Vodafone's datacentre in Rotterdam, The Netherlands.

Vodafone is resolving the situation. We have been told that some of the effects could last for a number of days. We will give you an update as soon as we have new information, please check updates here:
http://www.tomtom.com/16072

Please accept our sincere apologies for the inconvenience. We are fully focused on getting our impacted customers back on the road.

TomTom engagement team
[-] The following 1 user says Thank You to TomTom Official for this post:
  • taxi
Reply
#5
Thanks for the info, TomTom, much appreciated. Good Customer Service.
Former 2011 Mk3 XTR owner Confusedalut:
Reply
#6
No way , so lucky to have such an understanding friend as Tom :thumbsup:
Reply
#7
Got to say that recently I have had really good customer service from TomTom ( on-line chat ) support to rectify problems etc.( just a pity the problems happen in first place ) but getting the problems dealt with quickly is a good sign.
Former 2011 Mk3 XTR owner Confusedalut:
Reply
#8
Ive recieved great service from them before
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)
[-]
Welcome
You have to register before you can post on our site.

Username:
  

Password:
  




[-]
Search
(Advanced Search)

[-]
Latest Threads
Fuel Guage wrong
Last Post: Solent
Today 07:36 AM
» Replies: 4
» Views: 114
REAR AXCEL
Last Post: polar
Today 06:12 AM
» Replies: 1
» Views: 31
Odd Issues with Rear Door Sensor
Last Post: GerardKeating
Today 12:27 AM
» Replies: 0
» Views: 27
Gearbox Fluid
Last Post: AlanS
Today 12:18 AM
» Replies: 14
» Views: 353
Longitudinal Roof rails on 2010 model
Last Post: Chrisville
Yesterday 08:42 PM
» Replies: 0
» Views: 42
radio code
Last Post: Tomcat3
Yesterday 07:14 PM
» Replies: 1
» Views: 48
Donation
Last Post: terryd999
Yesterday 06:15 PM
» Replies: 2
» Views: 53
Beeping with no error lights!!!
Last Post: sjparky
Yesterday 05:34 PM
» Replies: 11
» Views: 3779
Good Evening to you all.
Last Post: ron
Yesterday 04:33 PM
» Replies: 7
» Views: 215
New Berlingo Auto Box - Anyone have one?
Last Post: rubberrat
Yesterday 01:30 PM
» Replies: 3
» Views: 221

[-]
Recent Visitors
Locations of visitors to this page