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Hi all,
After a bit of advise with ref to known tyre scrub problems please.
Van is booked into Citreon dealership this coming Wednesday, have any of you got any key wording to use to the mechanics when I drop the van off please.
Also have Citreon admitted that this is a common problem and is there a bolt on or retro fix for this problem.
Thanks in advance.
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Ok got van back today, they took it to a tyre garage for a 4 wheel alignment, guess the approved Citroen centre don't have their own... Anyway to cut a long story short both Citreon Uk and the approved CITREON CENTRE deny having a known tyre scrubbing uneven wear problem. If any members would like to share there experience, I would be willing to take this to Trading standards if it looks like there could possibly be a case for withholding potential safety critical information from its customers.
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Latest update is that they will now only investigate further if I put the original steel wheels and tyres back on, it goes back in this Wednesday, guess what they propose ... re- track the van, my question is how will re- tracking align the rear wheels to stop the uneven outer edge tyre wear ???!!!
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Latest update went back to Autoworld (approved Citreon dealership ) with steel wheels fitted,they said they we will re track for free., which they have done but van still has some problem, and they want now to further investigate. So took it back Thursday and no works carried out, so now going back in Monday... fingers crossed . Ps they gave me a print out of 4 wheel alignment, but if they cannot adjust the rear, then surely they cannot align the vehicle correctly can they !!
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I had an issue with the rears wearing on the outsides. Tried numerous different places and finally got sorted at a Citroen dealership near me. It's in Ireland tho. What the did was put a jig on the back axel to re-align it. I've done nearly 10,000 miles since and tyres are wearing perfect.
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Ok, just got my van back this afternoon, they say they have found a tech bulletin that says to change the front springs for upgraded ones, so this is what they have done.
In my opinion I cannot understand how changing the front springs will re-align all 4 corners, which is what my problem is... uneven tyre wear on All wheels.
I tried to ask for a logical explanation as to how does changing the front springs align the rear wheels up.... reception staff could not answer...
So suppose its now yet another e-mail back to Citreon UK asking them to explain.
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Cheers Paul, yes I'm in this for the long haul now, especially after doing a few google searches on uneven tyre wear and rear axles with this particular model.
Regards
Shaun
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