11-11-2011, 03:36 PM
The clutch on my 2.0 HDi started playing up a couple of weeks ago. It had always been heavy, but it started to judder when moving away from a standstill. One evening on my way home from work it started to make a grinding sound when changing down, and setting up loads of vibration through the car. The following morning it packed in completely (as if the cable had snapped) and I had it towed to my local main dealer for a new clutch.
I was called and told that I would need a new cable as well as the clutch, as the cable had stretched. So I told them to do it all and picked the car up last Saturday.
Although the clutch felt a lot lighter it still juddered a little, and the juddering has got worse throughout this week so I took the car back to them this morning and told them something wasn´t right.
One of their mechanics came out to test drive it, and immediately commented on how stiff the clutch was and that a new clutch shouldn´t be that stiff. I told him it was 10 times better than before and that maybe the new clutch cable helped. "Oh yeah" he said, "I remember this now. It had to have a new cable because the old one had snapped". I was told it had stretched but said nothing. He started to move off and felt the juddering straight away so didn´t need to go for a test drive, and said something was definitely wrong with it and that it would need to go in for them to have a look at it. So my car is booked back in for Monday.
Being the suspicious person that I am, I´m wondering if all they did was fit a new clutch cable but charge me for the clutch too, and that the reason my car is juddering again is because I´m still using my old juddering clutch.
Would they be so dishonest???
I was called and told that I would need a new cable as well as the clutch, as the cable had stretched. So I told them to do it all and picked the car up last Saturday.
Although the clutch felt a lot lighter it still juddered a little, and the juddering has got worse throughout this week so I took the car back to them this morning and told them something wasn´t right.
One of their mechanics came out to test drive it, and immediately commented on how stiff the clutch was and that a new clutch shouldn´t be that stiff. I told him it was 10 times better than before and that maybe the new clutch cable helped. "Oh yeah" he said, "I remember this now. It had to have a new cable because the old one had snapped". I was told it had stretched but said nothing. He started to move off and felt the juddering straight away so didn´t need to go for a test drive, and said something was definitely wrong with it and that it would need to go in for them to have a look at it. So my car is booked back in for Monday.
Being the suspicious person that I am, I´m wondering if all they did was fit a new clutch cable but charge me for the clutch too, and that the reason my car is juddering again is because I´m still using my old juddering clutch.
Would they be so dishonest???