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Welcome to the forum.
Do you know what software the workshop are using to make the changes? They should really be using Diagbox, with version 7.11 or higher.
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Update, still can not change in ECU, although newer software than 7.11, have also tried in Delivery of vehicle to customer, and there the workshop says they do not have cruse control as an alternative so now I am back in square one. So now what?
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Does it have the radio control stick on the right of the steering wheel ?
Does it have the extra switches on the pedals (brake/clutch) as i heard they dont all have them
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If the Ecu has been unlocked in the past they have to cut the communication channels so once that’s done certain things can’t be programmed
I have also encountered certain modules that can’t be programmed due to them being ordered with set parameters, for example clocks in pre b9 models have to be ordered for cruise, there are clocks that can’t be programmed
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