Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
radio keeps turning on and off !
#1
First of all i would like to say hello ......i'm new here .   The i would like to ask if anyone knows how to fix or what to do with a stereo that constantly turns on and off . I have a 2017 berlingo enterprise with the touch screen and it is being very annoying and very frustrating switching on and off as i drive along. I disconnected my phone and set everything back to factory to see if my phone was the problem but thats made no difference. Was hoping someone might know what needs doing to solve this before i lose my marbles and put my fist through the screen Big Grin !!!  thanks in advance  Smile
Reply
#2
Hello. I've signed up because I saw another thread on here that several people had been having a similar problem with the touch screen switching on and off.
I have a late 2015 1.6 BlueHDI 100XTR the problem also started early October or end of September. Has anyone found the cause or solution to this problem ?
Reply
#3
(13-11-2020, 10:54 PM)kevthespread Wrote:  First of all i would like to say hello ......i'm new here .   The i would like to ask if anyone knows how to fix or what to do with a stereo that constantly turns on and off . I have a 2017 berlingo enterprise with the touch screen and it is being very annoying and very frustrating switching on and off as i drive along. I disconnected my phone and set everything back to factory to see if my phone was the problem but thats made no difference. Was hoping someone might know what needs doing to solve this before i lose my marbles and put my fist through the screen Big Grin !!!  thanks in advance  Smile

Just had my software upgraded at Citroen dealer £60 problem solved Known fault but not covered unless in warranty period
Reply
#4
(14-11-2020, 11:49 AM)Berlingboy Wrote:  
(13-11-2020, 10:54 PM)kevthespread Wrote:  First of all i would like to say hello ......i'm new here .   The i would like to ask if anyone knows how to fix or what to do with a stereo that constantly turns on and off . I have a 2017 berlingo enterprise with the touch screen and it is being very annoying and very frustrating switching on and off as i drive along. I disconnected my phone and set everything back to factory to see if my phone was the problem but thats made no difference. Was hoping someone might know what needs doing to solve this before i lose my marbles and put my fist through the screen Big Grin !!!  thanks in advance  Smile

Just had my software upgraded at Citroen dealer £60 problem solved Known fault but not covered unless in warranty period
I called my local Citroen dealer about this and I was told they didn’t know about this fault and couldn’t give me any idea of a fix or more importantly cost ! I will call them again and see what they say now I know a little more information...
Reply
#5
(14-11-2020, 11:49 AM)Berlingboy Wrote:  
(13-11-2020, 10:54 PM)kevthespread Wrote:  First of all i would like to say hello ......i'm new here .   The i would like to ask if anyone knows how to fix or what to do with a stereo that constantly turns on and off . I have a 2017 berlingo enterprise with the touch screen and it is being very annoying and very frustrating switching on and off as i drive along. I disconnected my phone and set everything back to factory to see if my phone was the problem but thats made no difference. Was hoping someone might know what needs doing to solve this before i lose my marbles and put my fist through the screen Big Grin !!!  thanks in advance  Smile

Just had my software upgraded at Citroen dealer £60 problem solved Known fault but not covered unless in warranty period

I wonder if that's the 'from new' warranty period or applies to the Citroen 'used car' warranty as well.
B9 (2016) 1.6 BlueHDi 100 Multispace XTR = Mine;   B9 (2013) Enterprise 1.6 HDi Van = Hers.
Reply
#6
Can the B9 touch screen not be updated from a USB stick once the firmware is downloaded? I don't have the touchscreen version but I've read others doing it. I think you need the MyCitroen app and it contains instructions or links to get the update online.

The files are tar archives which need to be extracted, placed on a formatted usb 3 stick of 16gb then inserted in the car usb slot and follow the prompts.

It seems to take a while and there's quite a delay before everything works properly again.

Hope this is of some help.
My Van: 2012 B9 1.6 HDi Enterprise
Reply
#7
My phone acts up like that with things coming on and going off when the touch screen is dirty, even though I can't see much dirt/grease on it. The stupid question is, is the screen clean?
Reply
#8
(14-11-2020, 01:46 PM)kevthespread Wrote:  
(14-11-2020, 11:49 AM)Berlingboy Wrote:  
(13-11-2020, 10:54 PM)kevthespread Wrote:  First of all i would like to say hello ......i'm new here .   The i would like to ask if anyone knows how to fix or what to do with a stereo that constantly turns on and off . I have a 2017 berlingo enterprise with the touch screen and it is being very annoying and very frustrating switching on and off as i drive along. I disconnected my phone and set everything back to factory to see if my phone was the problem but thats made no difference. Was hoping someone might know what needs doing to solve this before i lose my marbles and put my fist through the screen Big Grin !!!  thanks in advance  Smile

Just had my software upgraded at Citroen dealer £60 problem solved Known fault but not covered unless in warranty period
I called my local Citroen dealer about this and I was told they didn’t know about this fault and couldn’t give me any idea of a fix or more importantly cost ! I will call them again and see what they say now I know a little more information...

I am having the same problem. Did you manage to get yours sorted?
Reply
#9
I had the same issue. When I got my MOT/service done at the dealership on the 16th of December there was a software update available (£51) which I got and I haven't had the issue since.
[-] The following 1 user says Thank You to Benny Blanco for this post:
  • Capelbond
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)
[-]
Welcome
You have to register before you can post on our site.

Username:
  

Password:
  




[-]
Search
(Advanced Search)

[-]
Latest Threads
Rear window won't demist properly
Last Post: geoff
Today 10:38 PM
» Replies: 4
» Views: 125
Citroen Berling 1998 Battery warning light stayi...
Last Post: jj9
Today 10:01 PM
» Replies: 16
» Views: 434
Stalling
Last Post: BettyBerlingo
Today 09:55 PM
» Replies: 40
» Views: 18105
indicator stalk problem?
Last Post: mrgreencar
Today 09:53 PM
» Replies: 4
» Views: 1023
Berlingl0w
Last Post: djewen
Today 09:11 PM
» Replies: 6
» Views: 367
Changing the Torch Bulb to LEDs
Last Post: Cooper
Today 08:58 PM
» Replies: 5
» Views: 457
Grizz' Prozac for the Soul - Berlingo Multispace
Last Post: Grizz
Today 07:53 PM
» Replies: 1318
» Views: 385278
For Sale Scammers?
Last Post: djewen
Today 07:20 PM
» Replies: 4
» Views: 145
Stop Start working intermittently
Last Post: Desdinova
Today 06:58 PM
» Replies: 10
» Views: 923
220v socket
Last Post: RogerWill
Today 06:42 PM
» Replies: 5
» Views: 415

[-]
Recent Visitors
Locations of visitors to this page