Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Reg problem
#1
Afternoon, all - this is a bit of an odd one. I bought a new Berlingo in 2019 - and I wanted to keep my reg plates. The garage messed me about, and so I took the car home on it's original reg, and sorted it out myself. I had a considerable amount of bother with the Ad Blue, and on 2 out of 3 visits I asked that they correct the reg no in the maintenance guide. In October - more Ad Blue problems, and I decided to go to another Citroen dealer. When I gave him the reg the info there was still my old car - so the original garage has done nothing to correct Citroens records. Who should I go to to get this sorted? Any ideas, as I really don't want any further contact with the original garage. (I asked them to cancel my service plan and confirm by email - nothing done)
Reply
#2
I'd contact Citroen UK.
Reply
#3
Did you get asked to complete a Citroen customer satisfaction questionnaire at any point? My dealer (Roy Tolley Colchester) is always incredibly keen to get a 100% satisfaction rating, they go out of their way to a) ensure customer is satisfied, b) explain to customers how important the rating is to them, they told me that Citroen interprets any rating less than 10 as "not satisfied". On that basis I can't believe the dealer you bought your Berlingo from still has a Citroen franchise.
.
Matt
......................................................
2016 Multispace XTR BlueHDi 100 S/S Gris Artense Met
Reply
#4
Thanks, Matt, I hadn't thought about the customer satisfaction survey - checked back - and there wasn't one. Anyway I've been on to Citroen UK, and we'll see what happens next. It never ocurred to me that they wouldn't update their own records. Just fed up and cross, I really like the car, and it's the second one I've had from that dealers, but I won't go there again
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)
[-]
Welcome
You have to register before you can post on our site.

Username:
  

Password:
  




[-]
Search
(Advanced Search)

[-]
Latest Threads
COM2005 Delphi random lights
Last Post: Rasputin
Today 06:36 PM
» Replies: 32
» Views: 1516
Usb in glove box
Last Post: shragakr
Today 04:08 PM
» Replies: 8
» Views: 703
Door lock covers
Last Post: hawkeyefxr
Today 03:45 PM
» Replies: 2
» Views: 119
Hi folks
Last Post: Zion
Today 03:31 PM
» Replies: 1
» Views: 182
Wiring diagram for single fan M59
Last Post: Zion
Today 03:29 PM
» Replies: 11
» Views: 532
Revs hanging on up-changes..
Last Post: Zion
Today 03:20 PM
» Replies: 5
» Views: 228
service
Last Post: Oi69
Today 02:31 PM
» Replies: 7
» Views: 505
Worst bits of foam rubber in the world!
Last Post: Argos69
Today 02:02 PM
» Replies: 50
» Views: 5575
BSI central locking again
Last Post: mikeB
Today 12:29 PM
» Replies: 9
» Views: 406
Berlingo First barn doors a bad idea?
Last Post: bikerbaker
Today 12:05 PM
» Replies: 10
» Views: 636

[-]
Recent Visitors
Locations of visitors to this page