Touchscreen rebooting

[patwestlake]

Radio/Touchscreen reboots periodically mid-drive. Sometimes never, sometimes every minute. I've removed the unit and re-seated all the connections (no obvious issues).

what do I check next?

Regards, Pat

[sharpy]

Needs an update


Sent from my iPhone using Tapatalk

[uk_friendly_fire]

Spray contact cleaner on the connectors?

[benwalk15]

My touchscreen did this when I first got my 2015 panel van. Really irritating. It’s a software issue. You need to take it to psa to get the updated software installed on it or you could try doing it yourself if you’re feeling brave

[RafM]

2016 XTR Blue Hdi - had the same problem, seems to have been cured by a dealer
software update last week.

[River Ranger]

2016 XTR Blue Hdi - had the same problem, seems to have been cured by a dealer
software update last week.

Hi, I know i'm a couple months behind this thread, but recently having the same issue on the same model etc. It's driving (!) me nuts and my other half keeps complaining! I lreally ove, love the car apart from this.

Not sure if im brave enough to do it myself... I can see that being perilous with my luck!! Was the dealer happy to do this and how much did they charge? 

I'm just West of London, so if the local dealer denies any knowledge i'll come and see yours!!

TIA

[Matt Haigh]

Mine used to do this back in the days when I was connecting by Mirrorlink, I've never upgraded the radio (and I don't think the dealer did at service) and it hasn't done it in the over one year that Mirrorlink stopped working for me.

[River Ranger]

Thanks, yes could be linked (or rather unlinked!).
It all went wrong after I connected an iPhone (with an original cable)!
Mirror link is lost to me now. I think it has the original firmware so it must be due an update anyway.
Fingers crossed!

[patwestlake]

UPDATE - still doing it even having had a really good check of the contacts. I guess firmware updates are the only option! I'm a software engineer by trade, so plenty brave enough - any ,links to the firmware and method would be appreciated.

Pat

[River Ranger]

Sorry if I’ve said this this before (I blame getting older!) but have an update.

I’ve been to my local Citroen dealer. They were helpful, did a diagnostic check and updated the firmware of the unit. £60 but everything on the display seems to work fine now. It doesn’t have SatNav but I expect that I don’t have internal GPS anyway. Bluetooth is surprisingly efficient, esp when using phone as SatNav and other functions.

One thing I can’t seem to see is the current Version of the update.

It now even shows “Car Play”, so I know they’ve updated the system, but trying that says I need to have that specifically installed by the Dealer. Not sure if I’m missing anything by not having that. Have seen mixed reports!

Not sure about the links to the firmware. When I tried earlier ones in thread and elsewhere the links were shown as “expired” so up to date links would be good & useful in the future. Although I’d need a bit of an idiot’s guide to updating (although I do get the general theory).

(Still loving my ‘lingo!)