HELP - CANT PUT DIESEL IN NEW MK 3 PROPERLY - ANY IDEAS??

[BERLINGO 2L HDI]

Dear users,
i bought my 2012 Mk 3 on Friday, took it to the pumps to fill up, and could only dribble the diesel in because the actual forecourt pump kept shutting off like it does when the car is full. The car was empty! It took quite a time to get £4 in. Today I went to another petrol station, and the same problem again, the forecourt pump kept locking off, the car spat diesel back at me and it dribbled down the car and onto the forecourt! I have rung the Citroen dealer I bought car from, and they have said they will meet me at their nearest garage and show me how to put diesel in!!
Ive been driving 33 years and never had this problem in such a persistent manner.
Any ideas?
Many thanks
PS does anyone know how I change my user name?!

[Opensauce]

I just fill with trigger part way in so the flow is slower, never found it a problem. I assume you were using a car pump not a truck pump on the forecourt? Or maybe the previous owner has fitted an anti siphon device in filler neck & it has got pushed down, try poking a stick down filler neck to see if there is an obstruction.

[Rjw]

I find that if I pull the trigger in the whole way on mine it clicks as if its full. Works fine by pulling the lever slower.

[BERLINGO 2L HDI]

I find that if I pull the trigger in the whole way on mine it clicks as if its full. Works fine by pulling the lever slower.

The trouble is, mine is just DRIBBLING in. It would take quite a time to fill it. When i look in, there is a sort of disc about 4" in. Is that meant to flap open to let fuel in. There's no way I can stand with my hand slightly squeezing a pump for ages while it fills up. Normal pump, not fast flow or truck. It was owned by Citroen before me. I was told it was probably a garage manager who had it for a runaround. I know sometimes you have to be careful at some pumps, it's not that - it's MORE than that. It's slow!!

[Opensauce]

What you describe sounds like a device that has been mentioned on here before to prevent a diesel car being mis fuelled with petrol, called a Fuel Angel, it is not a standard Citroen fitment & probably the garage fitted it to prevent employees driving various petrol & diesel cars making mistakes. Obviously it is causing problems so go back to your supplying dealer & tell them to remove it without charge to yourself.

[evdama]

My then new 2012 had a sticky overflow valve in the filler neck which caused the nozzle to shut off if the trigger was squeezed more than a dribblesworth (like a jobsworth only much slower)
A bit of brutality with the nozzle and the valve was soon taught to behave....

[Ol'Jeffers]

This is a problem for the dealer to address. The cars not a week old!!

[ron]

My then new 2012 had a sticky overflow valve in the filler neck which caused the nozzle to shut off if the trigger was squeezed more than a dribblesworth (like a jobsworth only much slower)
A bit of brutality with the nozzle and the valve was soon taught to behave....

Where've you been? I thought you had emigrated.:wave: I do like your farmers' slant on engineering.:whistle:

[philip]

Mine used to do that, try taking the pump out slightly and turning it sounds like air lock i get it with my new Toledo.

[ATL_driver]

I put a tank a day in my 63 plate 'lingo, I ONLY ever use the Vpower diesel pumps at shell garages, 52L a time (filling up from empty) and no issues, I get that with my classic Honda, try tilting the pump nozzle so instead of being | try it \